1800 8333 443   sales@smaatzone.com

Maintenance Policy

Maintenance cost differs from product to product and also upon the usage of the product. They come under Warranty and after warranty.

  • Technical staff of after-sales service centers will examine the product to identify the problem and responsibility. If it is a quality problem of the product itself, smaatzone will accept all the test cost, material cost, labor cost, and delivery fee when sending the repaired product back to customer.
  • If smaatzone determines that the product(s) do not fall under the warranty, smaatzone will advise the customer of the cost of repair and return delivery prior to repairing or sending the product(s).
  • If your issue is not subject to warranty or caused by non-manufacturing issue, then examination cost, material and labor cost will be charged according to the nature of the problem.
  • You can call smaatzone for more information of maintenance process.

 

Maintenance is done in the following address:

Smaat India Private Ltd.
Survey no 61&62, Plot no 12,
Karmanghat Village, Saroornagar Mandal,
Hyderabad, Telangana, India-500097.

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